Question About Link Page

#1

Is there a solution for PagerDuty where someone can click on a link that creates a ticket for PagerDuty? As in click on a link to submit a ticket?

#2

You could approach this in a number of ways:

  • The link actually sends a simple email to PagerDuty creating an incident with some pre-configured information
  • The link opens a simple web form where the user could enter in some more useful data and then presses a button to submit to create a PagerDuty incident
  • The link executes some other automation or workflow with some kind of middleware (AWS Lambda, IFTTT, Zapier, Rundeck, etc.) that then creates the PagerDuty incident